Servicios Premium

I miei genitori compivano 50 anni di matrimonio, per questo io e le mie sorelle decidemmo di fargli una sorpresa. Qualcuno ci disse della possibilità di noleggiare un taxi di lusso. All’inizio pensai che non ne valesse la pena, però le mie sorelle mi convinsero di noleggiarne uno con Roig. Avevano totalmente ragione! I miei genitori si emozionarono quando videro arrivare quel Mercedes con autista per portarli al ristorante che avevamo scelto per loro. La cena a sorpresa fu un successo e si sono goduti ancora di più le loro nozze d’oro. Grazie mille!

Probably the worst car rental service I’ve ever used. This is no Hertz, National, etc and it shows. The car was fine enough, a small Audi, and well maintained. This review is for the service from airport to pickup and return. Airport: they don’t have a car pickup office at the airport and no one mentioned that ever. So we’re walking around asking the other car rental desks if they know anything (they don’t). We come across a Roig Bus service office who tells us to go to Door 3 and look for a shuttle (no shuttle to be seen, though it came 7 mins or so later). Car Pickup: Easy enough right? Give your license and sign the contract, drive away. No. Have to verify documents through their app and their poor signal and no WiFi means trying 8+ times to upload a photo all the while 2 customer service reps stare at you, not doing anything. You ask for help and they push back and finally help. Car Return: Back inside, drop keys and walk off right?? No. You have to return the car and lock the car via an app again. Take photos of the fuel, the key and the license plate. Again, 2 reps sitting at desks looking at you. Was it cheaper than Hertz? Yes by about $150. The frustration with pick up and return did not make up for it and I’ll gladly go with a major dealer next time. It’s like they are trying to cut out the human element but honestly they are not ready for it. Do I recommend this business that’s been around for 60 years or something? Absolutely not. Go to Hertz, Sixt, Enterprise and save yourself the headache. Easily the worst part of a two week trip across Spain.

Не так давно моя компания принимала на Майорке одного из наших клиентов. Мы решили оказать ему особое внимание, поэтому заказали для него такси класса люкс. Это того стоило, так как клиент был в восторге. Вполне вероятно, что мы снова воспользуемся услугами Roig в ближайшем будущем.